Privacy policy

At Missmystica, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit or make a purchase from our website (https://missmystica.shop/). Our practices are fully aligned with United Kingdom data protection laws (UK GDPR), the Data Protection Act 2018, and Google Shopping Ads policies.

1. Information We Collect

We collect several types of information from and about users of our site, including:

  • Personal Information: Information you voluntarily provide to us, such as your name, billing address, shipping address, email address, phone number, and payment details (such as credit card numbers) necessary to successfully process and fulfill your orders.

  • Automatically Collected Information: When you visit our site, we automatically capture certain technical information about your device, including your IP address, browser type, operating system, device model, time zone, referral source, and details about how you interact with our website.

  • Cookies and Tracking Technologies: We utilize cookies, web beacons, and similar tracking technologies to enhance your browsing experience, provide personalized content, analyze web traffic, and keep track of items in your shopping cart.

2. How We Use Your Information

We use the information we collect for the following essential business purposes:

  • Order Processing & Fulfillment: To manage, process, and deliver your purchases, send order confirmations, handle returns, and provide dedicated customer service.

  • Marketing & Advertising: With your explicit consent, to send you promotional emails about new arrivals, special offers, or other updates. We also use this data to deliver personalized advertisements and measure the effectiveness of our campaigns, including Google Shopping Ads.

  • Site Improvement & Analytics: To understand user behavior patterns, troubleshoot website errors, optimize page layouts, and improve our overall services.

  • Security & Fraud Prevention: To protect our website against malicious activity, monitor for potential risk or fraud, and ensure compliance with our terms and legal obligations.

3. Third-Party Sharing and Disclosure

We respect your data and do not sell, rent, or trade your personal information to third parties. We only share your data with trusted service providers who help us operate our business, such as:

  • E-commerce Platform & Payment Processors: To securely process payments and host our online store.

  • Shipping & Fulfillment Partners: Trusted couriers used to pack and safely deliver your orders.

  • Marketing & Analytics Tools: Third-party services (such as Google Analytics and Google Ads) that display ads based on your browsing behavior. These networks may use cookies to gather interaction data on our site.

4. Google Shopping Ads and User Data

  • We strictly comply with Google Shopping Ads policies, ensuring our data practices offer full transparency, absolute security, and clear user choice.

  • Users can easily manage or opt out of personalized advertisements by adjusting their settings inside their personal Google Accounts, or by using the Network Advertising Initiative (NAI) opt-out page.

5. Cookies Management

  • Cookies help us provide you with a tailored experience. However, you have the right to accept or decline cookies.

  • You can manage or block cookies through your individual browser settings. Please note that disabling cookies may limit your access to certain interactive features and functionalities of our online store.

6. Data Security

We implement robust administrative, technical, and physical security measures (such as Secure Sockets Layer - SSL encryption) to protect your personal information from unauthorized access, loss, alteration, or disclosure. While we take every commercially acceptable step to protect your data, no method of transmission over the Internet can be guaranteed 100% secure.

7. Your Legal Rights (UK GDPR)

If you are a resident of the United Kingdom, you hold the following rights regarding your personal data:

  • Right of Access: You have the right to request a copy of the personal information we hold about you.

  • Right to Correction: You can request that we correct any inaccurate or incomplete personal data.

  • Right to Erasure (Deletion): You can request the deletion of your personal data, subject to certain legal obligations where we must retain data (e.g., tax or financial auditing laws).

  • Right to Opt-Out: You can opt out of receiving marketing emails at any time by clicking the "Unsubscribe" link at the bottom of our emails.

8. Children’s Privacy

Our website and services are not intended for or directed to individuals under the age of 13. We do not knowingly or intentionally collect personal information from children under 13. If you believe a child has provided us with data, please contact us immediately so we can remove it.

9. International Data Transfers

To fulfill your orders and operate our digital services, your information may be transferred to and stored in countries outside of the United Kingdom. We ensure all such transfers are protected by appropriate safeguards in accordance with this privacy policy.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect modifications in our business operations or due to legal and regulatory updates. Any changes will be published instantly on this page with an updated effective date.

Contact Us

For any questions, concerns, or to exercise your privacy rights under UK law, please contact our data privacy support:

  • Store Name: Missmystica

  • Phone: +44 203 695 8260

  • Email: info@missmystica.shop

  • Address: Montfichet Rd, London E20 1EJ, United Kingdom

  • Business Hours: Monday to Sunday: 09:00 AM – 10:00 PM (GMT)