Terms of service

Welcome to Missmystica. By accessing or using our website (https://missmystica.shop/), you agree to comply with and be bound by the following Terms of Service ("Terms"). Please read these Terms carefully before using our website or services.

1. Acceptance of Terms

By accessing or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Return and Refund Policy. If you do not agree with any part of these Terms, please do not use our website or services.

2. Changes to Terms

We reserve the right to modify, amend, or update these Terms at any time without prior notice. Any changes will become effective immediately upon being posted on this page. It is your sole responsibility to review these Terms periodically. Your continued use of the website following any updates indicates your formal acceptance of the revised Terms.

3. Use of Website

You agree to use this website only for lawful purposes and in accordance with these Terms. You are strictly prohibited from:

  • Violating any applicable local, national, or international laws or regulations.

  • Transmitting, uploading, or distributing viruses, malware, or any other malicious or harmful content.

  • Attempting to gain unauthorized access to any portion of the website, user accounts, or related server systems.

  • Engaging in any conduct that disrupts, damages, or impairs the functionality of the website and its services.

4. Account Registration

To access certain features or make purchases on our website, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Keep your account and profile information promptly updated.

  • Maintain the absolute confidentiality of your account login details and password.

  • Notify us immediately of any unauthorized use or security breach of your account.

  • Accept responsibility for all activities that occur directly under your account.

5. Product Information and Availability

We strive to ensure that all information, imagery, and specifications on our website are accurate and up to date. However, we do not guarantee that product descriptions, pricing, or other content are entirely error-free, complete, or current. We reserve the right to:

  • Correct any technical errors, inaccuracies, or omissions at any time.

  • Change or update inventory information without prior notice.

  • Modify, restrict, or discontinue any products at our sole discretion without liability.

6. Pricing and Payment

All prices listed on our website are denominated in GBP (£) and are subject to change without notice. We reserve the right to refuse, limit, or cancel any orders placed for products listed at an incorrect price due to typographical errors. Payment for all purchases must be completed using a valid credit card, debit card, or other accepted secure payment methods at checkout. We may require additional verification details before processing an order.

7. Shipping and Delivery

All shipping rates, handling times, and delivery terms are strictly governed by our Shipping Policy. We are not liable for any delivery delays caused by circumstances beyond our reasonable control, such as carrier operational issues, adverse weather conditions, or force majeure events.

8. Returns and Refunds

Our Return and Refund Policy governs all eligible returns, cancellations, and refunds. Please review that specific policy carefully for detailed information regarding our return timeframes and procedures.

9. Intellectual Property

All digital content featured on our website—including but not limited to text, graphics, logos, brand names, product images, and software—is the exclusive property of Missmystica or its content suppliers and is fully protected by UK copyright, trademark, and intellectual property laws. You may not copy, reproduce, distribute, modify, or create derivative works from our content without our explicit prior written permission.

10. Third-Party Links

Our website may contain links to third-party websites, plug-ins, or external services. We do not control, monitor, or endorse these third-party platforms and are not responsible for their content, privacy policies, or business practices. Your use of any linked websites is entirely at your own risk.

11. Limitation of Liability

To the fullest extent permitted by applicable United Kingdom law, Missmystica shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or services. This includes, but is not limited to, loss of profits, business interruption, or data damage. Our maximum aggregate liability for any claim relating to these Terms shall not exceed the exact amount paid by you for the specific product giving rise to the claim.

12. Disclaimer of Warranties

Our website and all services are provided on an "as is" and "as available" basis without any warranties of any kind, whether express or implied. We do not guarantee that the website will be permanently secure, error-free, uninterrupted, or entirely free of operational defects.

13. Governing Law

These Terms of Service and any separate agreements or disputes arising out of or related to them shall be governed by, construed, and enforced in accordance with the laws of the United Kingdom.

14. Dispute Resolution

In the event of any controversy or dispute, you agree to first attempt to resolve the issue informally by contacting our customer support. If the dispute cannot be resolved informally, it shall be settled through formal arbitration in London, United Kingdom, in accordance with the arbitration rules of the United Kingdom.

15. Termination

We reserve the right, without liability and without prior notice, to terminate or suspend your access to the website or services if we determine, in our sole discretion, that you have violated these Terms of Service or engaged in conduct harmful to our platform or other users.

Contact Us

For any questions, concerns, or clarifications regarding these Terms of Service, please reach out to our dedicated support team:

  • Store Name: Missmystica

  • Phone: +44 203 695 8260

  • Email: info@missmystica.shop

  • Address: Montfichet Rd, London E20 1EJ, United Kingdom

  • Business Hours: Monday to Sunday: 09:00 AM – 10:00 PM (GMT)